BU-CAD Communication
Facility-level communication threads between Business Units and CAD
FAC-2024-0445Muscat Engineering Services
Insurance Certificate Rejection — Resubmission Required
Participants: Sara Al-Hinai (RM) · Khalid Al-Rashdi (CAD)
SA
Sara Al-HinaiRM2026-06-26 09:15
Hi, I have uploaded the insurance certificate for the facility. Please review at your earliest convenience.
Insurance CertificateShared (BU & CAD)
KR
Khalid Al-RashdiCAD Officer2026-06-26 11:30
Document reviewed. The policy number on page 1 does not match our records. The correct policy number should be AXA-2024-44512. Please resubmit with the correct document.
Insurance CertificateShared (BU & CAD)
KR
Khalid Al-RashdiCAD Officer2026-06-26 11:32
Internal note: This is the second rejection for this customer. Escalate if not resolved within 5 days.
CAD Internal
SA
Sara Al-HinaiRM2026-06-26 12:45
Understood. I will contact the insurer and resubmit by end of day tomorrow. Apologies for the inconvenience.
Shared (BU & CAD)